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Streamlining Fintech Communications with Remote Interpreting at Madinat Jumeirah

During a groundbreaking event at Madinat Jumeirah, Langpros Translations was tasked with facilitating multilingual communication for a leading fintech client. With a diverse audience of 1500 attendees requiring translations in German, Japanese, Vietnamese, Hungarian, Russian, French, and Arabic, the event highlighted our innovative approach to overcoming language barriers.

Objectives

  • Provide high-quality interpreting services for seven languages during an event in Dubai.
  • Implement a user-friendly solution for distributing audio translations to attendees.
  • Ensure a seamless, engaging experience for a global audience without requiring the physical presence of interpreters.
Streamlining Fintech Communications with Remote Interpreting at Madinat Jumeirah 1

Solution

Choosing remote interpreting solutions allowed interpreters to work from their home countries, significantly reducing travel costs. The decision to prioritize user-friendliness and high-quality audio transmission by distributing audio via the Bosch IR system was pivotal. The advantages of using the Bosch IR System include (but are not limited to):

  • Clarity and Reliability: Delivers crystal-clear audio, ensuring attendees fully engage with the content.
  • Ease of Use: The intuitive design of Bosch receivers enhances attendee experience.
  • No Lost Equipment: A strategic ID collection system combined with our team of hostesses ensured a safe return of all receivers.
  • Flexibility: Capable of handling multiple languages simultaneously, the Bosch Integrus Translation system catered to the event’s extremely diverse linguistic needs.

Challenges and Strategies

Despite the additional technical work required to install radiators and other equipment– including 8 laptops, 9 soundcards and a 5G router used as backup for internet connectivity– our team’s expertise ensured a flawless setup. Their meticulous planning and execution exemplifies our commitment to delivering superior solutions, regardless of the logistical complexities involved.

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Results 

The event was a resounding success, offering:

  • Cost Savings: By not flying in interpreters specializing in financial terminology, our client secured substantial savings. 
  • Excellent User Experience: The Bosch IR transmitters delivered an impeccable auditory experience, rivaling traditional on-site interpreting.
  • Zero Equipment Loss: Our ID collection strategy for receiver distribution proved effective, with no losses recorded.

Conclusion

This case study showcases Langpros Translations’ ability to adapt and innovate when providing interpreting solutions for the fintech sector. By leveraging remote interpreting and the Bosch IR system, we demonstrated that high-quality communication and cost-efficiency can go hand in hand. Our strategic approach not only fully satisfied our client’s needs but also set a new standard for international fintech events, proving that–with the right technology and expertise– the sky’s the limit.

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